Shipping Policy

Thanks for shopping at lecadeau.in!
 
 Unfortunately we can’t offer you a refund or exchange.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days after deducting 5% restocking fees, GST at 18%, shipping fees, RTO fees or 4% transaction fees, whichever is applicable. 
The refund when applicable will be processed within 6-9 days. 


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@lecadeau.com


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 2000 INR, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Shipping Policy

Thank you for visiting and shopping at lecadeau.in. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
 

Customs, Duties and Taxes

Lecadeau.in is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages
Lecadeau.in is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
 

About Le Cadeau

Le Cadeau is a full-time gifting business that handcrafts gift boxes for every event be it life’s occasions, client appreciation, simple pleasures or corporate gifting.  We do our utmost best to give you artistic, unique as well as thoughtful gestures to share with the ones you are grateful for. We handcraft not just meticulous gift boxes but a whole package that defines and conveys your emotions, message and love for the other!